olb Terms of Use

These terms set out the conditions under which we operate olb and the commitments we make to you as an account holder. When you register with olb, you enter into an agreement with us governing your account management, deposits, withdrawals, predictions, and the resolution of disputes. Our policy covers your rights and obligations across all olb services—sportsbook predictions on Liga 1 and international football, live-dealer tables, slot games, and esports markets—as well as the payment methods we support via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian bank virtual accounts.

We provide these terms so you understand what olb does, what we require from you, and what happens if a disagreement arises. This is not a legal document written in corporate jargon; it's a straightforward account of our practice and your responsibilities when using our platform.

Our services are available only where local law permits. By accessing olb, you confirm that you are complying with the laws of your jurisdiction and that your use of our platform is lawful in the place where you are located.

Opening and managing your olb account

To open an account on olb, you provide your email address, choose a password, and enter your full name, date of birth, and phone number. We ask you to confirm that you are at least eighteen years old and that the information you provide is accurate and belongs to you. We do not accept multiple accounts per person; if we detect duplicate registrations from the same individual, we close the additional accounts and may forfeit any balance associated with them.

After registration, we verify your identity. Verification cross-checks your details against Indonesian government records and payment-system databases. We may request proof of identity (a photo of your ID card) or proof of address (a recent utility bill or bank statement). This process typically takes one business day. Until verification is complete, you cannot deposit or withdraw funds, though you can browse our markets and review our platform.

Once verified, your account is active. You are responsible for keeping your password secure and for any activity on your account that uses your login credentials. If you suspect your account has been accessed without permission, contact our support team immediately. We take account security seriously and will investigate any unauthorized access claim.

  • Account must be in your real name and belong only to you
  • Verification requires proof of identity and may require proof of address
  • You are responsible for account security and password confidentiality
  • We reserve the right to close accounts that violate these terms or attempt fraud
  • Duplicate accounts will be closed; balances may be forfeited

Deposits and withdrawals on our olb platform

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and virtual-account transfers to mobile banking, local payment, online payment, and e-wallet. Each payment method displays its own minimum deposit amount and any applicable fee. E-wallet deposits typically settle within moments; bank virtual-account transfers settle within one business day.

When you deposit, the funds credit to your olb account balance immediately upon settlement. Your balance is then available for predictions on football markets, live-dealer tables, slots, and esports offerings. We do not charge a platform fee for deposits, though your payment method provider may apply a small transfer cost.

Withdrawals return to your original payment method—the wallet or bank account you used for deposit. We process withdrawal requests during standard business hours and subject to standard verification windows. Your account must be verified, and you must not have any pending disputes. Once cleared, e-wallet payouts typically settle within hours; bank transfers may take an additional business day depending on your bank's processing.

We reserve the right to decline a deposit or withdrawal if we suspect fraud, if your account details do not match your payment method registration, or if your request violates any applicable law. If we decline your request, we will notify you with a reason.

Payment note: Deposits and withdrawals across Medan, Semarang, Yogyakarta, Jakarta, Surabaya, and Bandung follow identical processes; no regional variation applies to payment processing.

Bonus terms and promotional offers on olb

We may offer promotional bonuses or deposit matching to new or existing account holders. Each promotion comes with specific terms: minimum deposit amounts, playthrough requirements, game categories eligible for playthrough, and expiration dates. We communicate these terms clearly before you claim any bonus, and you accept them by choosing to proceed with the deposit.

Bonuses are not guaranteed; they are conditional on meeting the stated requirements. If you do not complete the required playthrough before the promotion expires, any remaining bonus is forfeited and cannot be withdrawn. Bonuses typically cannot be withdrawn until playthrough is complete. Once playthrough is satisfied, the bonus becomes part of your withdrawable balance.

We reserve the right to modify or cancel promotional offers at any time. If a promotion changes, we notify active users before the change takes effect. We do not retroactively apply new promotions to existing deposits.

How predictions settle and our settlement process on olb

When you place a prediction on a football match, live-dealer round, or esports event on olb, your odds lock immediately at the rate displayed. Settlement occurs automatically once the official result is available from the relevant league, tournament organiser, or game provider. For Liga 1 and international football, we use official league data. For live-dealer games, we use the result determined by the game studio. For esports predictions, we use tournament organiser declarations.

Winning predictions credit your account with your stake multiplied by the odds. Losing predictions forfeit your stake. Void predictions—those cancelled or suspended by the organiser—are refunded to your account. Ties and dead-heats are settled according to the rules we display for each market before you place your prediction.

Settlement typically occurs within moments of the official result, though we may take up to one business day in cases where results are disputed or delayed. If you believe a prediction settled incorrectly, you may dispute it within seven days of settlement by contacting our support team. We review disputes against the official result and our stated rules; if a genuine error occurred, we correct it. If we cannot confirm an error, the settlement stands.

Disputes and how we resolve them on our olb platform

If you believe olb has treated you unfairly—for example, if your account has been suspended, a withdrawal has been declined, or a prediction settled incorrectly—contact our support team with your account details and a description of the issue. We acknowledge disputes within one business day and investigate within seven days.

We base our resolution on these terms, the rules displayed at the time of your action, and any relevant records in our system. If you disagree with our resolution, you may request a review by a senior team member, though we reserve the right to make final determinations on all disputes.

We aim to resolve disputes fairly and transparently. However, our decision is binding. If you remain dissatisfied after our review, your only further recourse is through the legal system of your jurisdiction.

Your data and privacy on olb

We collect your personal information—name, date of birth, email, phone number, identity documents—to verify your account and comply with anti-fraud and payment regulations. We store this data securely and do not share it with third parties except where required by law or by our payment processors to complete transactions.

We use industry-standard encryption to protect your data in transit and at rest. Access to your personal information is restricted to olb staff who need it for account verification or dispute resolution. We do not sell your data to marketers or advertisers.

Your account transaction history—deposits, withdrawals, predictions, and settlements—is retained for record-keeping and dispute resolution. We may retain records for seven years or longer if required by applicable law.

Key account responsibilities

  • Keep your login credentials confidential and secure your account password
  • Provide accurate information during registration and verification
  • Comply with all applicable laws in your jurisdiction
  • Report any unauthorized account access to our support team immediately
  • Accept settlement outcomes based on official results and our stated rules

Jurisdiction and legal compliance

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. By using olb, you confirm that access and use comply with your own jurisdiction's law and that you are not using olb from a location where it is prohibited.

We reserve the right to close your account or restrict access if we become aware that you are accessing olb from a jurisdiction where it is not permitted. Users are solely responsible for verifying legal compliance in their own location.

These terms are governed by the laws applicable to our operations. Any legal action arising from these terms must be brought in the jurisdiction where we operate, not in your personal jurisdiction.

Changes to these terms and final undertaking

We may update these terms from time to time. When we make material changes—such as changes to fees, bonus structures, or settlement processes—we notify you via email at least one business day in advance. Continued use of olb after notification indicates your acceptance of the new terms.

We operate olb with the intent to treat all users fairly, settle predictions accurately according to official results, and process payments reliably. We cannot guarantee that our platform will never have technical issues or that settlements will never be disputed, but we commit to handling such situations with transparency and good faith.

If you have questions about these terms or our practices, contact our support team. Our services are available only where local law permits.